Designing AI-supported accessibility training for university lecturers

A blended AI accessibility program built to teach critical use of AI, not blind adoption of it. A four-module course for Articulate Rise, it helps university lecturers use AI tools to create inclusive, compliant course materials. This case study focuses on Module 2, the only module built out so far.

Audience University lecturers, time-poor with mixed digital confidence
Tools Articulate Rise · H5P · Miro · Generative AI · Accessibility testing
Role Sole instructional designer and developer
Launch module

The first audio clip is deliberately recorded in a noisy environment. Hear the problem before the explanation.

Context

The performance problem

Under the Disability Standards for Education (2005), with TEQSA guidance tightening since 2024, every lecture recording and slide deck needs accurate captions and alt text. In practice, lecturers do one of two things: skip it, because captioning a lecture or writing alt text for a week of slides is slow manual work, or run it through an AI tool and publish the output unchecked.

Both are non-compliant, but the second is riskier because it looks compliant: the video has captions, the image has alt text, yet AI-generated output varies enough in accuracy that an unreviewed caption or description can still fail WCAG and the Disability Standards. The performance gap isn't a lack of tools. It's the missing step between generating accessibility content with AI and checking it before publishing.

The audience

University lecturers, time-poor and with mixed digital confidence. Most care about their students, but accessible course material competes with everything else already on their plate.

Learner persona
Learner persona: The AI Sceptic, a senior university lecturer
Grounded in published research on barriers faced by higher education teaching staff, including TEQSA guidance (2024) and Varsik and Vosberg (2024).

The desired performance

By the end of the program, lecturers will be able to:

  • Identify accessibility barriers in their own course materials.
  • Use AI tools to support accessibility work, including captioning and alt text.
  • Critically evaluate AI-generated accessibility outputs rather than accepting them uncritically.
  • Apply accessibility practices to their own teaching workflows.
  • Collaborate with peers to improve accessible course materials.
Real-world goal

Create accessible and inclusive course materials using AI critically.

Actions
Identify barriers Use AI Evaluate output Apply to practice
Practice
Accessibility analysis AI activity Critical review Real course materials
Action map behind the programme. The programme is designed around the work lecturers need to do in practice: recognise accessibility barriers, use AI to support their work, critically review the output, and apply the process to their own course materials. Learning activities and supporting resources are organised around these actions rather than around AI tools or accessibility theory alone.

The learning design challenge

The tension sits between four things pulling in different directions: accessibility compliance, AI capability, workload, and the ethics of relying on AI-generated output without checking it. The design challenge was to translate WCAG 2.1 AA, AI ethics, and accessibility compliance into practical, learnable skills for people who are not technologists, in a way that fits inside a lecturer's actual working week.

Design

Program architecture

Rather than a single module, the program moves lecturers through four stages: understanding why accessibility matters, practising AI tools on real content, embedding new habits into existing workflows, and sharing with peers. Module 2 is where the hands-on AI practice happens.

Module 4 is a live synchronous workshop rather than another self-paced module because shifting academic culture around accessibility compliance requires social learning and peer accountability. A standalone digital module can build individual knowledge but it cannot create the shared commitment that comes from colleagues discussing their own materials together in real time.

Program flow
Learning flow diagram showing four stages: 1 Awareness, 2 AI Practice (current module), 3 Workflows, 4 Workshop View larger ↗
Two of Module 2's three lessons are built in Articulate Rise; the third is storyboarded but not yet developed. Modules 1, 3, and 4 remain at the design stage.
Course outline from the Miro storyboard
Course outline from the Miro storyboard showing four modules, with Module 2 broken into Lesson 2.1 Automated Captions, Lesson 2.2 Alternative Formats and Alt Text, and Lesson 2.3 Ethical Use of AI View full storyboard (PDF) ↗
Every module and lesson was scoped and storyboarded in Miro before development began, frame by frame with scripts, media specs, and developer notes.
Module 1 · 1 hr

Understanding accessibility in higher education

Why accessibility matters, disability standards and WCAG. Outcome: lecturers identify accessibility gaps in their own materials.

Module 2 · 2 hrs · 2 of 3 lessons built

AI tools for accessibility

Using AI to create captions and alt text, evaluating ethical risks. Outcome: lecturers apply AI tools to their own content and critically evaluate outputs.

Module 3 · 1.5 hrs

Embedding accessibility into workflows

Applying checklists, redesigning one personal resource. Outcome: lecturers integrate accessibility practices into daily teaching.

Module 4 · 2 hrs · Live workshop

Collaborative workshop

Sharing improved resources, peer discussion and breakout review. Outcome: community of practice for accessibility and AI adoption.

Learning strategy

The instructional strategy is grounded in published research: Disability Standards for Education (2005), TEQSA guidance (2024), and evidence on skill gaps in higher education. UX research methods identified the specific barriers, motivations, and confidence levels of the target audience before any content was written.

Merrill's First Principles of Instruction shaped the lesson structure that follows, particularly activation, demonstration, application, and integration. Content was chunked deliberately to reduce cognitive load: each lesson follows the same structure so learners can predict what is coming and focus on the content rather than the interface.

Designing Module 2

This case study focuses on Module 2, the two-hour block where lecturers get hands-on with AI tools for captions and alt text. Two of its three lessons, Automated Captions and Alternative Text for Images, are fully built in Articulate Rise. The third, Ethical Use of AI, is fully storyboarded but not yet developed, along with Modules 1, 3, and 4.

Experiential before explanatory

The first audio clip in Lesson 2.1 is deliberately recorded in a noisy environment. Learners hear the problem before they are told what it is. Merrill's activation principle applied directly: connect to experience first, then introduce the concept.

The module models what it teaches

Every image has alt text. Audio clips include transcripts. Colour contrast was checked against WCAG 2.1 AA. A module teaching accessibility standards cannot afford to fail them. Practising what it preaches was a non-negotiable design constraint, not an afterthought.

Designing with AI, not for AI

Two of the program's learning outcomes ask lecturers to use AI tools and critically evaluate their output, not accept it uncritically. The caption-matching activity puts this into practice directly: three AI-generated captions for the same video, and learners identify which is accurate and why the others fail.

The same standard applied to how the module itself was built. I used generative AI to draft content, quiz stems, and video and audio assets, and reviewed and edited every output before inclusion: the same critical-evaluation habit the module asks lecturers to build.

The learning experience

Experiential opening
Articulate Rise lesson showing the Mona Lisa alongside an audio player. The instruction reads: scroll through the images below and hear what the alt text says. View larger ↗
Learners hear AI-generated alt text read aloud before any instruction. The problem is felt before it is explained.
Caption matching activity
Articulate Rise caption-matching activity. Learners match three AI-generated caption options to feedback explaining why each is correct or incorrect. View larger ↗
Three AI-generated captions for the same video. Learners match each to feedback identifying the terminology error or correct usage.
Alt text quiz
Articulate Rise alt text quiz showing a Guardian newspaper article screenshot and asking learners to identify the best alt text for the image. View larger ↗
A real Guardian article tests whether learners can apply the rubric to content outside the education sector.

Accessibility by design

I developed two rubrics to serve a dual purpose: as scaffolds during the module to guide learners through evaluating AI-generated content, and as job aids lecturers can keep at their desk and use independently after the program ends.

I also built a one-page Alt Text Checklist: a printable reference covering accuracy, brevity, context, relevance, clarity, and inclusivity.

Criteria Excellent (3) Needs Improvement (2) Unacceptable (1)
ConcisenessUnder 125-150 characters or 1-2 sentences.Too long (150+ characters) or multiple paragraphs for simple images.Massive blocks of text that screen readers will cut off.
Context and RelevanceDescribes the meaning and intent of the image within the page.Describes the image literally but misses the instructional point.Irrelevant fluff or unrelated descriptions.
RedundancyOmits "Image of," "Picture of," or "Graphic of".Includes redundant prefixes but is otherwise accurate.Completely reads out the file name (e.g., IMG_4932.png).
Text TranscriptionAccurately includes all visible text critical to the graphic.Includes the text but misidentifies fonts, colours, or layout.Ignores or completely hallucinates text written in the image.
Criteria Excellent (3) Needs Improvement (2) Unacceptable (1)
Accuracy and SpellingOver 98% accuracy. Correctly spells industry terms, names, and jargon.Minor spelling errors or awkward phrasing that do not confuse the viewer.Heavy hallucination, poor homophone choices, or gibberish.
Timing and SyncCaptions appear exactly when words are spoken with no noticeable lag.Captions trail slightly or flash on screen too briefly to read.Completely out of sync; audio and text do not align.
Speaker IdentificationClearly attributes dialogue to correct speakers (e.g., [John] Hello!).Dialogue is present but unclear who is speaking in crowded scenes.Speaker IDs entirely missing, jumbled, or completely incorrect.
Non-Speech ElementsNotes crucial non-verbal audio (e.g., [Laughter], [Dramatic music plays]).Only notes dialogue; background music and sound effects ignored.Adds non-speech descriptors in nonsensical places or ignores important audio.

Practice and feedback

The caption review activity uses matching, multiple choice, and fill-in-the-blank across education, health, and everyday contexts. Format variation reflects UDL's multiple means of action and expression. Context variation stops learners from pattern-matching without actually reading the captions.

Evaluation

Storyboard peer review

This program was developed as a learning design prototype and evaluated through peer review rather than live delivery with the target audience. A full frame-by-frame storyboard was built in Miro with block types, scripts, media specifications, and developer notes before any screen was developed in Rise, then reviewed by a fellow practising teacher.

Storyboard in Miro
Every screen specified before development began.
What feedback found, and what changed

The storyboard review identified a sequencing issue: the alt text guide was positioned after the sorting activity when learners needed it before. Repositioned before development began.

SME collaboration

Accessibility standards, AI ethics guidance, and higher education compliance requirements were synthesised from multiple authoritative sources and translated into practical learning activities, assessment tasks, and job aids.

What the evidence shows

Peer review by a practising teacher before build, resulting in one documented sequencing change. Two of Module 2's three lessons built and explorable in Articulate Rise; the third fully storyboarded.

What was not measured

Live delivery with the target audience. Learning outcomes against Kirkpatrick's Level 2, via pre and post rubric assessment of alt text written by participants. Behaviour change against Level 3, via the percentage of course materials passing accessibility checks three months after completion.

Reflection

What I'd test next

The experiential audio approach worked well as an entry point: hearing the problem before reading the explanation created immediate relevance. If developed further, I would pilot the module with practising university lecturers, measure changes in confidence and accessibility knowledge, and use that data to refine the content sequencing and timing assumptions built into the design.

Table of contents
Back to← All learning design work Next case studySchema Compass: conversational learning →