Senior product designer and digital learning designer in Melbourne. I work out how to make complicated, high-stakes systems clear enough for the people who actually have to use them, often under real pressure and with no time to figure it out themselves.
Art school, then twenty years in agencies, then product design. Somewhere alongside that, I went back and studied digital learning and teaching. Two different routes that turned out to want the same thing from me: take something complicated and make it usable by people who don't have time to figure it out themselves.
On the product side, that's meant clinical, administrative, and education systems, where getting the detail wrong has real consequences for real people. On the learning side, it's meant designing how people are taught to use those same kinds of systems, often under similar pressure and similarly short on time.
Accessibility runs through both. I've spent time on this directly: building an accessible AI learning module, running an AI ethics workshop, reviewing AI design tools with a critical eye, and training AI image and video generation myself, which shows exactly where the bias shows up.
I exhibit as an artist, sing in a band, and do impro theatre. Impro is the best training there is for workshops and user interviews: listen hard, build on what you're given, stay calm when the scene changes. Bushwalking untangles the rest.
I notice patterns. In systems, in behaviour, and occasionally on the ground.
The logo? A four-leaf clover. I find them everywhere.
Thank you for all that you did. You will always be remembered at Monash because your design will be reproduced EVERYWHERE. Thanks for being such an important part of this project. You put your artistry into a dull place, and it is so much better for it.
Aged care offers a steep learning curve to anyone new to healthcare. Lisa has negotiated this and is well on her way to a deeper understanding of our users, our products and the industry. She doesn't shy away from a challenge, as shown by her expanding involvement across both the Clinical Manager and Resident Manager products.
I witnessed her depth of experience and thoughtfulness she brings to her work. She draws confidently on a strong professional background while remaining genuinely open to new ideas, perspectives, and ways of working. She combines innovation with persistence, refining, iterating, and ultimately getting to the other side with outcomes that are both practical and forward-thinking.
Lisa is a very passionate and talented senior UX and UI designer. She is able to effectively apply sound UX techniques and amazing visual design skills to deliver the best solutions. Lisa worked with multiple stakeholders with multiple expectations, effectively navigating that to deliver the best outcomes.
If you're working on a complex problem that needs clarity, I'd like to hear from you.
Get in touch or find me on LinkedIn.